HOTELbeat has created efficiencies and processes where we were once bogged down with paperwork and outdated systems. HOTELbeat has also shown us where our weakest links are in a real time display allowing us to better train or remove poorly performing team members.
HOTELbeat has made our employees more accountable to their daily tasks. We have found that the employees are becoming more efficient as well as responsible for daily assignments. This has made my job as a General Manager easier and I am able to spot problems as they occur and resolve them quickly.